Create Smarter Return Policies New research  shows that offering a lenient  return  policy can increase the number of items  purchased more than it increases the number of items returned. But in the real world, most companies impose  restrictions to try to prevent too many returns. This is understandable, but companies should take a more balanced … Continue reading Create Smarter Return Policies

Two Ways to Leave Work Stress Behind After a long day, it can be a struggle to leave work behind you. Too often, we take out  job-related stress on our friends, children, or partners.  Here are two ways to make sure your work troubles   stay at the office: Have an end-of-work   habit.   Signal to your… Continue reading Two Ways to Leave Work Stress Behind

Help Your Team Shake a Bad Mood Morning traffic, spilled coffee, running late — it’s not uncommon for people to arrive to work harried and annoyed. But if your team members start the day in a bad mood, they’re likely to stay that way, which can affect their performance. Luckily it’s possible to help people… Continue reading Help Your Team Shake a Bad Mood