Management Tip: How to Resolve a Conflict at Work

When conflict flares up at work, it might   seem   easier to avoid the other person involved. But this isn’t a good idea. Unresolved    matters     nag   at you and hurt your productivity. To repair the relationship, start by recognizing   your own culpability. Have you exacerbated the problem somehow? Then  clear the air: “Sometimes our work styles   have been   a little different. Let’s make this collaboration more productive by brainstorming how we can work together well.” Think about the dynamic (are you pulling where she’s pushing?), and change what isn’t working. Then, don’t let this resolution  disintegrate by falling back  into  your old patterns.

*Source: Harvard Business School’s Management Tip of the Day

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